FirstClass: There is no FirstClass server with that name on the network… October 22, 2007
Posted by admin in : FirstClass, How To , add a commentIf you receive this error:
Do the following.
1. Check to see if there is a server name next to the Server: text on the FirstClass Login window.
2. If there is no text there or it does not read fc.collegiateschool.org, click on Setup.
3. Type fc. collegiateschool.org in the Server area of the setup screen.
4. Click Save.
You should be ready to go.
If FirstClass does not connect still, please submit a ticket at Web Help Desk
Great Guidance on Emergency Technology Situations October 18, 2007
Posted by admin in : Policies , add a commentI tell our faculty and staff that the following things qualify as emergency situations:
1. You cannot log on, but others near you can.
2. You cannot get your email, but others near you can.
3. You cannot print and need to do so immediately, but others around you can.
4. A piece of AV equipment in your classroom/meeting room has malfunctioned and you need it for class.
5. A computer malfunction has deleted your work.
6. Something is on fire.
Everything else needs to do into our queue.
Jessica Sepke
Director of Technology and Information Systems
Saint Mary’s School
Raleigh, North Carolina
Thanks, Jessica!
Adding Subscribers to a FirstClass Conference October 4, 2007
Posted by admin in : FirstClass, How To , add a commentTo add subscribers to a FirstClass conference:
- Right click on the conference icon and select Permissions.
- Click on the name above all users and press enter.
- Type in the user name of the person you would like to add. Press Enter.
- Add users until you are done.
- Make sure that the all users group is under all of the new users and that the conference moderators are above all of the new users.
- Set the new users permissions as contributers.
- To add the conference to their FirstClass desktops, add them to the subscriber list.
